Agile/Scrum or Waterfall Approach

Depending on the complexity and nature of the project, we may use agile methodologies (e.g., Scrum, Kanban) or a waterfall approach.

Clients receive regular updates on progress, milestone completions, and roadblocks during scheduled review meetings or sprint demos.

Communication Tools

We utilize project management platforms (e.g., Jira, Trello, Asana) to keep all stakeholders aligned on tasks, deadlines, and deliverables.

Video conferencing and instant messaging are used to facilitate real-time communication, especially for distributed teams.

Risk Management

We identify and assess potential risks—such as scope creep, technical challenges, or data privacy concerns—and maintain a mitigation plan to address issues promptly.

Data Protection & Compliance

Privacy & Security Measures

We implement best-practice security protocols (e.g., encryption, secure user authentication, role-based access controls) to safeguard data during development and in final deployment.

Our team stays informed about relevant legal and regulatory guidelines (e.g., GDPR, CCPA, HIPAA) and helps clients incorporate these into the solution design.

Data Ownership

Clients retain ownership of their proprietary data and are responsible for obtaining any required consents or permissions to share that data with us.

Roy & KK L.L.C. does not sell client data or share it with unauthorized third parties.

Technical Support & Documentation

Knowledge Base & Documentation

For each project, we provide comprehensive documentation covering system architecture, data flows, user instructions, and troubleshooting tips.

Advanced or subscription-based clients gain access to a secure online knowledge base with FAQs, step-by-step guides, and technical articles.

User Training & Onboarding

We offer remote or on-site training sessions to ensure a smooth onboarding experience. Topics range from software navigation to managing AI functionalities and dashboards.